Privacy Policy

1. Overview

Simple Sleep Tests respects your privacy. This Privacy Policy describes how we collect, use, share, retain, and protect personal and health-related information when you visit our website or use our home sleep apnea testing coordination services.

2. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, telephone number, and shipping address.
• Intake and health information you provide, including sleep symptoms, relevant medical history, height, weight, and other details needed to coordinate testing.
• Payment and transaction information, such as billing details and payment confirmation. Full payment-card numbers are handled by our payment processor and are not stored directly by Simple Sleep Tests.
• Home sleep-test data and reports, including information generated by the testing device, scored data, and reports prepared by reviewing physicians.
• Customer-support communications, including emails, calls, and messages you send us.
• Website usage information, such as IP address, browser type, referring pages, pages visited, and necessary cookies.

3. Where Information Comes From

We receive information from:

• You, when you complete forms, contact us, or place an order.
• Our secure intake platform, which collects health information on our behalf.
• Testing and device providers, fulfillment providers, and reviewing physicians who perform or interpret the sleep test.
• Payment processors that handle transactions.
• Website systems that log visits and technical data.

4. How We Use Information

We use information to:

• Coordinate eligibility, payment, shipping, equipment returns, instructions, and support for your test.
• Facilitate testing, physician review, and delivery of reports.
• Prevent fraud, maintain records, comply with legal obligations, and improve our services.
• Communicate with you about your order, device, results, and support requests.

5. How We Share Information

We share information only as needed to provide services or as required by law:

• Testing providers, device and fulfillment providers, and reviewing physicians who supply, ship, score, or interpret the home sleep test.
• Secure technology providers that help us operate the website, intake forms, email, and related systems.
• Payment processors to complete transactions.
• Professional advisers and authorities when necessary for legal compliance, safety, or the protection of rights.

Simple Sleep Tests does not sell or rent patient information and does not share health information for third-party advertising.

6. Health Information and Healthcare Providers

Simple Sleep Tests coordinates services involving testing providers and reviewing physicians. Depending on the service and information involved, certain information may be protected under HIPAA and handled under agreements with healthcare providers. Other information may be governed by federal and state consumer-privacy laws. This Privacy Policy does not replace a Notice of Privacy Practices provided by a testing provider or physician.

7. Payment Information

Payments are processed by a third-party payment processor. Full payment-card numbers are handled by that processor and are not stored directly by Simple Sleep Tests. We may retain transaction confirmation, billing address, and related records as needed for order fulfillment, accounting, and legal compliance.

8. Data Retention

We retain information as reasonably necessary to provide services, maintain required medical and business records, resolve disputes, prevent fraud, and satisfy legal, accounting, and contractual obligations. When information is no longer needed for these purposes, we delete or de-identify it in accordance with applicable law.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Privacy Choices

You may contact Simple Sleep Tests to:

• Request access to or correction of information maintained directly by us.
• Request deletion, subject to applicable medical-record, legal, security, accounting, and contractual retention requirements.
• Update your communication preferences.
• Ask which testing provider or physician controls a medical record.

We may need to verify your identity before fulfilling certain requests. Residents of some states may have additional privacy rights under state law.

11. Cookies and Website Data

The website uses cookies and similar technologies that are necessary for operation, such as keeping forms and sessions working. We also collect limited website usage data to understand how visitors use the site and to improve functionality. You can usually control cookies through your browser settings. Disabling some cookies may affect website functionality.

12. Children

The services are intended for adults age 18 and older. Simple Sleep Tests does not knowingly collect information directly from children. If you believe a child has provided us with information, please contact us so we can delete it.

13. State Privacy Rights

Residents of certain states may have additional rights regarding their personal information under state consumer-privacy laws. These rights may include requesting access, deletion, or correction, or opting out of certain uses. To exercise any applicable rights, contact us using the information below.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated on the website or directly to you when appropriate.

15. Contact Us

Questions about this Privacy Policy or our privacy practices can be sent to info@simplesleeptests.com, by phone at (623) 335-9338, or through our contact page.